A man opened his cornflakes and found an insect. He wrote to the manufacturer who replied that his letter had caused a great deal of concern at head office. To find an insect in their product was, they thought, impossible: they would close the factory and fumigate it. They expressed their gratitude to the man for bringing such a serious matter to their attention.
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The man was delighted especially as the manufacturer had sent him vouchers so he could get replacement packs. However, his delight was cut short when he read the Post-It note attached to the letter. It was from the Vice President of Consumer Affairs and read: “Send this creep the usual insect letter”.